Refund Policy – LUMINATIKO index

Return Policy
We have a 7 day return policy, meaning you have 7 days
after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as
you received it, unused or unused, with tags, and in its original packaging.
You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at luminatiko@gmail.com
If your return is accepted, we will send you a return shipping label,
as well as instructions on how and where to send your package.

Items sent back to us without a return request first will not be accepted.
You can always contact us with any return questions at luminatiko@gmail.com. Damages and problems Please check your order on reception and contact us
immediately if the item is damaged, defective or if you received the wrong item,
so that we can assess the problem and correct it. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the
item you have and, after receiving the return, make a separate purchase for
the new item. Refunds We will notify you once we receive and review your return,
and let you know if the return has been approved or not.

If approved, you will receive an automatic refund to your original
payment method within 10 business days.
Please keep in mind that it can take some time for your bank or credit card
company to process and post the refund as well.

If more than 15 business days have passed since we approved your return,
please contact us at luminatiko@gmail.com.